Question: How do we select the right contract management group? Our current provider of emergency physician services is a contract management group (CMG), the third one we’ve had in the past 12 years. The current contract is set expire later this year and the board, medical staff, and senior management team all agree that its ...

Question: Our emergency department personnel and the emergency physicians have tried various process improvement projects to upgrade the ER’s productivity and performance. They’ve made significant improvements but with the continuing growth in the department and the resulting pressures on the staff from the ancillaries and the in-patient areas we seem to be losing momentum. What else ...